Who we are
At Soleil Massage & Esthetics, we believe in providing our clients with an exceptional experience that leaves them feeling refreshed & Rejuvenated. That starts with how our apprentices are trained.
Our journey began with a passion for wellness and a desire standardize the massage therapy industry in Utah. Originally branded as Mountain Massage Utah in Provo we created a blended learning approach that incorporates interactive online and on-demand learning with hands-on instructor led and supervised experiences.
Because the demand for our services outpaced our space and available apprentices we have relocated to Pleasant Grove to serve more clients across Utah County. Now more centrally located in the heart of Utah County we have expanded our services and will now offer Esthetics starting in July, 2024.
Spa Policies
Welcome to Soleil. We are committed to providing a relaxing and professional environment for all our clients. Please review our policies to ensure the best experience during your visit.
Appointment & Cancellation Policy
- We recommend booking appointments in advance to ensure availability.
- Please arrive at least 10 minutes before your scheduled appointment.
- Cancellations or reschedules must be made at least 24 hours in advance to avoid a cancellation fee.
- Late arrivals may result in a shortened session to accommodate the next client or cancelations depending on time restrictions.
Payment & Gratuity
- We accept cash, credit cards, and digital payments.
- Gratuity is appreciated but not required. If you wish to leave a tip, you may do so in cash or add it to your payment.
Health & Safety
- Please inform us of any medical conditions, allergies, or special needs before your treatment.
- Clients who are feeling unwell or have a contagious condition should reschedule their appointment.
- For the safety of our clients and staff, we maintain strict hygiene and sanitation protocols.
Privacy & Conduct Policy
- All clients are required to maintain respectful behavior toward staff and other guests.
- Any inappropriate behavior, language, or requests will result in immediate termination of the session, and future services will be denied.
- Clients are strictly prohibited from requesting personal or private information from our staff. Any client found doing so will no longer be served at our establishment.
Age Requirement
- Clients must be at least 18 years old to receive massage treatments unless accompanied by a parent or guardian.
- Some services may have additional age restrictions.
Personal Belongings
- We are not responsible for lost or stolen items. Please keep your personal belongings secure during your visit.
By booking an appointment with Soleil, you agree to abide by these policies. We appreciate your cooperation and look forward to providing you with a wonderful spa experience.
For any questions, please contact us at shirley@soleilutah.com
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